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ServiceNow - 海角社区Support Portal
Benefits of ServiceNow
Rapid Help
- Empowers you with easy-to-use self service
- Expands options for flexible support for help on any device
- Assists in getting answers quickly with simple to use powerful search
Improved Service
- Introduces an expanded Service Catalog
- Enables responsive request fulfillment
- Connects campus with IT for help and service
Enhanced Communication
- Features a centralized and relevant knowledge base
- Opportunities to communicate feedback on service and knowledge
- Provides system status information for key campus IT services
Clear visibility
- Efficiently communicates confirmation of outages and resolutions
- Includes an easy to access system maintenance and change calendar
- Designed to be a modern and easy to use support portal
Strategic Partner
- Strengthens the alignment of IT with the campus community
- Delivers a clear view of IT Services
- Built on an adaptive and scalable system to support University growth