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EMS Web App

Web App is the Student Union’s online space reservation system. Web App is used to view availability and request event and meeting spaces, outdoor tabling, and Market Day participation.

Request an Account

To access Web App, you must first have an active account created. Account requests are processed during business hours, typically within 2 business days, so plan accordingly. Do not submit multiple account requests. Exceptions to the request deadlines will not be granted due to not having an active account.  

海角社区Students, Faculty, and Staff

Click the "Request Student/ Faculty/ Staff Account" button below. A valid 海角社区ID number is required. Do not use the green Request An Account button on the Web App sign on page. You will receive an email when your account is activated.

Student Organizations are limited to 3 active accounts at a time (3 officers). Advisors may not request reservations on behalf of Student Organizations. 海角社区students, faculty, and staff who are not affiliated with a Student Organization or Department who wish to make reservations for personal activities should instead follow the External Users instructions below.

External Users (including 海角社区Alumni)

  1. Click the "Request External User Account" button below.
  2. Then click the green "Request An Account" button on the right.
  3. Complete all required fields. Make note of your email and password entered.
  4. Click Submit.
  5. Email su.reservations@unf.edu with your name, full organization name and mailing address, and whether your organization is taxable or tax exempt.
  6. You will receive email notification when your account is activated.

Log In

To log into an existing account, click the Web App button below for your user type. For assistance, contact su.reservations@unf.edu during business hours. Please do not submit Web App account issues to the ITS Help Desk, unless you experience a Microsoft Teams Authentication issue.

海角社区Students, Faculty and Staff: Enter your 海角社区credentials (N-number and MyWings password) and click Sign In.

External Users: Enter the email and password you selected when your account was created. 

User Guide

Be sure to refer to the guide any time you submit reservation requests. Submissions done incorrectly may have to be cancelled.

Web App User Guide

Trainings & Tutorials

If you have questions, need help making reservations, or wish to request a group training, contact 904-620-2525 or su.reservations@unf.edu.

Important Reminders

When making a request through Web App, remember the following:

    1. When creating a new request, search for space using the actual start and end time of the reservation (event, meeting, or tabling). If you require extra time before for setup or breakdown, enter this in the Reservation Details section. There will be questions that ask specifically for your requested arrival and departure times.
      For example, if you have a meeting from 7:00 p.m. – 8:00 p.m., and you would like the room starting at 6:30 p.m. for setup, enter 6:00 p.m. in the question box.
    2. All reservation details (furniture, equipment, A/V, dedicated staffing, food/beverage plans, activities, etc.) must be entered in your Web App request.
    3. Food and beverage are NOT booked through the Student Union Administration. You are responsible for informing the Student Union about your intended F&B plans and, after approval, making the arrangements yourself.
    4. Your request will be reviewed by Student Union staff. After review, you will receive an email indicating your reservation has been given “Tentative” or “Tentative Shared Space” status. At that point, you are responsible for providing all additional information requested by your Event Coordinator and returning required paperwork by the deadline, in order for the reservation to receive “Confirmed” status. Your reservation is NOT made until it receives “Confirmed” status.

 

  • What is Web App?
    Web App is the Student Union’s space reservation system. Web App is used by 海角社区Departments, Registered Student Organizations, Greek chapters, and external users to request event spaces, meeting rooms, tabling, and Market Day participation.
  • How do I access Web App?
    You must have an active Web App account granted by the Student Union Administration. See the Request An Account section above for instructions.
  • Can I access Web App from my phone or a certain internet browser?

    Web App is not compatible with smart phones at this time. Use a laptop, desktop computer, or tablet instead.

    Web App works best on Chrome, Safari, Firefox, or Internet Explorer.

  • How do I request a room?

    After logging in, you will be able to search for available spaces. Follow the instructions outlined in the Web App User Guide that was emailed to you from su.reservations@unf.edu. 

  • Why can鈥檛 I find the room I want to reserve in EMS Web App?

    If a room is not on the list of available space when you log in, it may be for one of the following reasons.

    1. The room is unavailable. Try searching for another space, date, and/or time.
    2. You do not have reservation rights for that space. If you believe this is in error, contact su.reservations@unf.edu.
    3. You may be using the incorrect Reservation Template. From the My Reservations Template list, choose the template that corresponds to the type of space you’d like to book.
    4. Make sure that your Event Start and End times do not overlap with the Student Union’s internal setup/teardown time needed between reservations.
      • Each space has a built-in window before and after the reservation's scheduled time.
        • Ballrooms: 1.5 hours
        • Medium Meeting Rooms, Auditorium, and Amphitheater: 1 hour
        • Osprey Plaza Tabling and Small Meeting Rooms: 30 minutes
        • Tabling: 0 minutes
  • Why can鈥檛 I select a date for next semester or year?

    Spaces are made available one semester in advance on a designated date and time. If you are unable to select a date further out in Web App, then reservations have not opened yet for that semester.

    Timelines for opening will be sent via Osprey Update to students, faculty, and staff and posted on the Reservations webpage.

  • I am a 海角社区student. Can I book space for myself instead of on behalf of a Student Organization?

    Individual students who book space at the Student Union are considered external users and are subject to External Group rates and policies.

    Only Registered Student Organizations and Greek chapters are eligible to receive student pricing (usually 100% discounted).

  • How do I cancel my reservation?

    You can cancel your entire reservation, or just certain bookings of a reservation, through EMS Web App up until the cancellation deadline. If you need to cancel after the deadline, email su.reservations@unf.edu to request a cancellation (note that penalties will apply).

    To cancel through Web App:

    1. After logging in, click on My Events (on the left side of the main page and select the reservation).
    2. To cancel individual bookings, click the red (-) icon next to the booking to be canceled and follow the prompts.
    3. To cancel an entire reservation, click Cancel Reservation under Reservations Tasks.